Privacy Policy

This privacy policy is provided pursuant to Article 13 of the Regulation EU 2016/679 (the “Regulation”) and applies to the visitors of the website and and any landing page or App (the “Website”), both through a simple consultation of our Website and through the use of specific services made available through the Website itself (for instance, purchasing services, filling in online forms for the request of information or the subscription to the newsletter, reading our reviews).In compliance with the privacy legislation, we inform you that your personal data will be processed in accordance with the principles of lawfulness, fairness, transparency, purpose limitation and storage limitation, data minimization and confidentiality, as well as to the principle of accountability pursuant to Article 5 of the Regulation.

1. Data Controller and contacts

The data controller is Access Travel S.r.l. (the “Data Controller”) with registered office in Roma, Corso Trieste, 27, 00198. If you have any question or concern regarding this privacy policy or the processing of your data, you may contact the Data Controller at any time at the following email address:

2. The process of your personal data

The personal data processed may consist of an identifier such as name, an identification number, an online identifier (username), address and billing data, address and shipping data, age, gender and photographic image of your account, purchase history and IBAN (hereinafter the "Personal Data").The following categories of data are additionally processed by the Website:

a) Browsing data

Computer systems and software procedures used to operate the Website obtain, during their normal operation, some Personal Data whose transmission is implicit in the use of Internet communication protocols. This information is not collected with the intent of associating it with identified users but, by its nature, it could lead to the identification of users by processing and associating them with data held by third parties. IP addresses or domain names of computers used by users who connect to the Website, the URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file received in reply, the numerical code indicating the status of the reply given by the server (successful, error, etc.) and other parameters regarding the user's operating system and computer environment fall into this category. This Personal Data is used for the sole purpose of obtaining anonymous statistical information on the use of the Website to check its correct functioning, to identify anomalies and/or abuses; in any case it is deleted immediately after the processing itself. The data may be used to ascertain responsibility in the event of hypothetical cybercrimes against the Website or third parties.

b) Data voluntary provided by the user

Except in cases of specific policies contained herein, this privacy policy is also intended for the processing of Personal Data that you voluntarily provide us by filling in the forms contained in the Website. We invite you not to provide information that may fall within the group of special categories of personal data pursuant to art. 9 of the Regulation (i.e. personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data intended to uniquely identify a natural person, data relative to a person's health, sex life or sexual orientation). With your prior consent we might use your image, as portraited in a picture or in a video and your feedback, in order to publish them on the Website or on our social accounts for commercial purposes.

c) Data of third parties provided by the user

If while using our services of the Website, you provide Personal Data of third parties to the Data Controller (such as, for example, in the case of purchase of a journey or making travel arrangements for family members or third parties) such Personal Data also will be processed. With respect to the abovementioned circumstance, we will assume you have their consent to transfer to the Data Controller such data. You undertake to indemnify and hold the Data Controller harmless from any action, request, dispute, claim for damages, that may be raised against the Data Controller by third parties whose personal data have been processed through your use of the services of the Website or our services, in violation of the applicable law on the protection of Personal Data. In any case, if you provide or otherwise process personal data of third parties while using the Website, you guarantee, assuming all related responsibilities, that such processing is legal and, where necessary, grounded on the prior third party's consent to the processing of data concerning such third party.

d) Cookie and additional tracking technologies

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website. Please see section 3 below for further information on the cookies used by the Website.

3. Cookies

The personal data processed may consist of an identifier such as name, an identification number, an online identifier (username), address and billing data, address and shipping data, age, gender and photographic image of your account, purchase history and IBAN (hereinafter the "Personal Data").The following categories of data are additionally processed by the Website:

  • analytics cookies (anonymous statistics cookies), if tools are adopted that reduce the identifying power of cookies and the third-party supplier does not cross-reference the information collected with other information already available, used directly by the website operator to collect information, in aggregate and anonymous form, on the number of users and how they visit the website;
  • browsing or session cookies that guarantee normal browsing and use of the website (allowing users, for example, to make a purchase or log in to access restricted areas);
  • functionality cookies, which enable users to browse according to a series of criteria aimed at improving the service provided.Conversely, for profiling cookies - aimed at identifying user preferences in order to improve and customize their browsing experience and/or send them marketing communications in line with the preferences expressed while browsing - as well as for analytics cookies, if tools that reduce the identifying power of cookies are not adopted and the third party cross-references the information collected with other information already available, prior consent from the user is required.

a) Information that we collect

We collect information to provide better services to all of our users. We store your preferences mainly to switch between desktop version and mobile version. The Website uses the following types of cookies:

  • Technical - browsing or session - cookies strictly necessary for the functioning of the website or to enable users to use the contents and services they request.
  • Technical functionality cookies, used to activate specific functions of the website and a series of selected criteria in order to improve the service provided.
  • Cookies or other anonymous analytical/statistical identifiers from first and third parties, used to collect information, in an anonymized form, on the way in which users visit the website, and to keep track of traffic to and from the website, for functional website operation purposes. The information collected by these cookies is processed in an aggregate and anonymous form, without any information being collected on the specific user, therefore, the use of these cookies does not involve the processing of personal data and the prior consent of users is not required.
  • Cookies or other first-and third-party profiling trackers, aimed at observing the use of the website and its contents by users to detect their preferences and to outline profiles relating to the users, in order to create commercial communications and a browsing experience in line with the preferences expressed by users which browsing the web. These cookies are used to offer targeted advertising and communications that are more relevant to your interests. It should be noted that Access Travel S.r.l. may also use technical, functionality and analytics cookies that are not anonymous (in particular, Google Analytics cookies) for tracking and profiling purposes only to the extent that users have given the relative consent for the activation and use of profiling cookies.It should be noted that the aforementioned third parties process personal data as data processors on behalf of Access Travel S.r.l., pursuant to specific agreements for the processing of data pursuant to Article 28 of Regulation (EU) 2016/679.The third parties also act as independent data controllers of the data collected through the cookies they send, therefore users must refer to their personal data processing policies, information notices and any consent collection forms (for the selection and de-selection of the respective cookies).

b) cookie settings

Users can make a choice and specifically indicate which cookies to authorize the first time they access the website, using the appropriate cookie banner. In any case, users can review their choices regarding cookie settings at any time. The choices made by users in relation to website cookies will be recorded in a specific technical cookie, with the characteristics shown in the appropriate cookie table. User preferences regarding cookies will be reset if different devices or browsers are used to access the website. Users can also authorize, block or delete cookies (in whole or in part) using the specific functions of their browser. To disable these cookies or get more information on how to set preferences on the use of cookies through your browser, you can consult the relevant instructions:
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